Three Books Every Recruitment Business Owner Should Read
TEAM Hub Support

Here at TEAM HQ we are frequently asked about resources and books to help business owners develop. You only have to go to Amazon and search “business books” and you’ll be spoilt for choice. Often that’s the biggest challenge, especially if you’d like to browse, or get a recommendation.

 

Here we have put together our three faves. In our humble opinion, each is a perfect choice for small business owner who is looking for fresh ideas and meaningful tactics to improve their business. We love these books as they are also hyper relevant for the World we find ourselves in today.

 

In no particular order, our top #3 recommendations are:



#1 – Eating the Big Fish – How Challenger Brands can Compete Against Brand Leaders, Author – Adam Morgan



What a book for any business owner who has a great service offering that simply requires more customers to tap into it. Adam deep dives into the tactics and strategies of challenger brands in multiple industries. It is refreshing to hear how the same principle – challenging the “big fish” is applied by different businesses. With interviews with business owners and marketeers the book is full of concepts that are reassuringly simple to translate into the context of a recruitment environment.

 

With so many new recruitment agencies starting (15,000 incorporations in the last two years) competition is both fierce and fragmented. To stand out, to be seen as the go-to recruitment agency in your market (be that regional or sector) requires a well constructed marketing and sales plan.

 

What struck us the most about this book was how simple the ideas are, yet how powerful the results can be. Being a challenger brand isn’t about market conditions, it is a state of mind. This makes building your challenger offering a rapid process. Adam’s advice through the book is practical. We love the eight credos of the challenger brand.

 

If you are finding your marketing and sales activity for the business isn’t creating the buzz and volume of incoming business you would like to see, grab this book and make sure you’ve got the right strategies in place.



#2 – Traction – Get a Grip on Your Business, Author – Gino Wickman

The headaches of business ownership are all too real for many of us. When there has been so much volatility and uncertainty, holding the tiller and weathering the storm has been tough. We can see calmer waters ahead. It feels positive out there. As we emerge from the lockdown, opportunities for business growth and revenue creation are in front of us.

 

This book is for now. If there is one book we recommend that every business owner in TEAM reads in 2021, it is this one.

 

Gino Wickman lays out his powerful, practical system for running your business. Filled with real life examples and interviews with other business owners, this light (240 page, and also available on audio) book is far more of a structured playbook than a business book. Chapter by chapter Gino takes you through a process to implement an operating system in your business that will help you scale (scale in revenues and scale through headcount). The system is appropriate for any size of business.

 

Last month Simon was joined on a seminar by two friends of TEAM – Jeremy Snell and Andrew Sillitoe. They both shared their thoughts and ideas on scaling and growth. One of the key elements they agreed on as fundamental was systems and processes. 

 

[TEAM Members you can find a recording of this session in the TEAM Hub]

 

If you watched the session and were left with the appetite to review your systems; develop your processes and then were left wondering where to start – Gino Wickman’s book is perfect.

 

We recognise that the total implementation of the EOS (Gino’s Entrepreneurial Operating System) may not be where you decide to go. The questions he asks through the book and the systematic way in which he describes change and implementation is gold.

 

A word of warning – if you elect to listen to the audio book whilst driving, you will end up pulling over every five minutes to write notes. It’s good stuff.



#3 Who: The A Method for Hiring, Author – Geoff Smart, Randy Street

Yes – it is American. When the author is called Randy Street you are also allowed to smile. Setting this aside, we love this book for two reasons –

It will help you hire better for your own business (it seems recruitment business owners aren’t able to replicate the super powers they have to help their client on their own business. In fact hiring for their own business seems to be their Kryptonite)

The content will help you to help your clients hire better. Ultimately increasing your value in the process.

Hiring mistakes cost businesses big. Yours included. A wrong hire (let’s not say bad, we mean someone who doesn’t stay long enough to create value. Leavers in the first 12 months) cost business money. Google “cost of a wrong hire” and there is plenty of evidence to support the cost being as much as three times the annual salary.

If you think as a solo recruiter this isn’t appropriate (when will I ever hire for my business?) we think that the proposition to the client for your placement fee of 25% is to reduce the probability of losing 300% of the first year’s salary with a wrong hire. Comparing 25% to 15% doesn’t seem the right angle for a client to take… just TEAM HQ adding value with some negotiation training

 

The authors interview 300 CEOs to find out what works and how the A method adds value when implemented. We admit, the content isn’t revelatory but we see that as a good thing. It reinforces what we know is right and provides and roadmap to get better at interviewing consistently. The chapters on writing job descriptions and attracting talent will help you, help your clients hire and retain the right people.

If you hire into your own business and apply the techniques it will save you the pain and heartache of discovering the person you thought would be a star is struggling to hit the levels promised in interview.

We have set up a discussion group in the TEAM Hub called – TEAM’s Business Book Club. Open for everyone to join, it is there for you to share with others books you’ve read and find out about what everyone else is consuming. We’ve put in there links to these books. If you’ve got a book you’d recommend (even one to avoid?!) then we will see you on the Hub at Book Club.

Remember, the first rule of TEAM book club – Everyone talks about book club

By WTT Legal • October 30, 2026
In Partnership with WTT Group
By Miles Lloyd • October 29, 2026
A growth strategy for a recruitment agency is a three-year plan outlining where the business is going and why, broken down into a 12-month execution plan and a set of 90-day sprints. Most owners have a to-do list instead. The difference between the two is the difference between growing on purpose and growing by luck
By Bishopgate • October 19, 2026
Definitions Widen The scope of Right to Work (RTW) obligations is expanding significantly. Under the new framework, organisations will be required to consider not only employees, but also subcontractors and other workers engaged within their supply chain. This broadens the responsibility for verifying legal working status and increases the number of individuals who will require RTW checks. Liability Permeates Through the Supply Chain Reflecting the direction taken by the April 2026 Joint Liability provisions, liability for illegal working will no longer sit solely with the direct employer or labour provider. Responsibility can now extend up the labour supply chain, meaning organisations may face enforcement action where illegal working occurs within their workforce ecosystem, even where they are not the direct engager. How Will RTW Changes Affect Contractors? Historically, it was not uncommon for self-employed workers to provide documentation at a later stage, as many engagements sat outside the traditional RTW framework. This approach is unlikely to remain viable under the new regime. Workers should now expect to undergo full RTW verification before commencing work. In many cases, checks may be carried out by multiple parties, including labour providers, umbrella companies, agencies and end clients seeking to protect their own statutory position. As a result, duplicate checks are likely to become commonplace across the supply chain. The changes will also require greater operational discipline. Informal processes, where workers begin work before compliance checks are completed, will present a significant risk. Organisations will need robust onboarding procedures to ensure all workers are fully verified, recorded and authorised before accessing site or commencing work. Under the previous framework, where an umbrella company supplied a worker to a client, liability for an illegal worker would generally rest with the umbrella company. Under the proposed changes, liability may extend beyond the direct engager. While the umbrella company remains responsible for conducting compliant RTW checks, organisations further up the supply chain may also face exposure where due diligence has not been exercised. For example, where a contractor engages a limited company and an individual working under that arrangement is subsequently found not to have the right to work, both the limited company and potentially the contractor may come under scrutiny. Similarly, where a worker provides a substitute and that individual has not undergone appropriate RTW verification, liability may extend through the engagement chain if adequate controls have not been implemented. It is important to note that workers employed directly by one organisation and deployed to a client's site are generally outside the scope of Extended Liability. In such circumstances, the client would not typically inherit liability for RTW failures of the direct employer. A further consideration is the concept of statutory excuse. If an umbrella company has conducted a compliant RTW check, but the receiving organisation has not undertaken its own verification, the umbrella company may have a statutory excuse against penalty while the client may not. This creates a scenario where different parties in the same supply chain face materially different compliance outcomes. Can the Client or Agency Rely on the Umbrella Company's Right to Work Check? No. RTW checks are not transferable and do not provide a statutory excuse to another organisation. Each party seeking protection under the legislation must undertake and retain evidence of its own compliant check. Organisations should therefore review existing processes and ensure they are not relying on checks completed by suppliers, agencies or umbrella companies. What About Impersonation? Impersonation remains a significant compliance risk. It is anticipated that organisations will be expected to take reasonable steps to ensure that the individual presenting for work is the same individual whose RTW status has been verified. Where a different person is found to be working in place of the verified individual, organisations that failed to identify or prevent the substitution may face liability. Digital identity verification, biometric validation and technology-enabled site access controls are expected to play an increasingly important role in mitigating this risk. What Can We Expect to See Going Forward? The introduction of Extended Liability is likely to drive substantially higher levels of due diligence across labour supply chains. Clients, Managed Service Providers (MSPs), agencies and contractors are expected to take a far more active role in verifying RTW compliance, rather than assuming responsibility sits elsewhere in the supply chain. The use of digital identity verification and workforce management technology is also expected to increase as organisations seek to create auditable compliance frameworks and reduce the administrative burden associated with manual checking processes. Greater collaboration between clients and suppliers is also likely as organisations work together to maintain compliance and demonstrate robust governance. How Should You Prepare for Upcoming Changes? Organisations should consider taking the following steps: Map all workforce engagement models to understand where workers are employed, self-employed, supplied via umbrella companies or engaged through limited companies. Identify who within the organisation is responsible for conducting RTW checks and establish a consistent, auditable process. Review existing worker populations and address any gaps where RTW checks may not previously have been required. Undertake supply chain due diligence and review contractual arrangements with labour providers and subcontractors. Implement substitution controls to ensure replacement workers cannot commence work without appropriate verification. Assess the viability of digital identity verification, facial recognition or access-control technology where appropriate. Establish a secure process for retaining RTW records and evidence for audit and enforcement purposes. Provide training to operational and site-based teams to ensure compliance obligations are understood and consistently applied. In summary, the objective of the changes is to ensure all parties within a labour supply chain take reasonable and proactive steps to prevent illegal working, rather than relying on another organisation to manage the risk. How Does This Affect Bishopsgate Operations? Bishopsgate already conducts comprehensive RTW checks on selfemployed workers and is therefore well positioned for the proposed changes. Online identity verification services may provide additional compliance assurance, subject to client requirements and cost considerations. Bishopsgate provides client education and training sessions to support customers in updating their own compliance processes. Enhanced monitoring of workers with time-limited permissions should be implemented, with regular updates shared with clients where appropriate. Whilst Bishopsgate cannot assume responsibility for a client's RTW obligations, it can support compliance efforts through collaboration and information sharing, such as notifying clients when related compliance checks have been completed.
By Hannah Pitfield • October 15, 2026
Flying Solo, Growing Together: 100 Recruiters Unite at TEAM Solo in London
By Simon Bliss • August 25, 2026
The latest UK employment data makes uncomfortable reading for the recruitment sector, but it also reinforces why independent recruitment businesses need to work differently in today's market. According to the latest Adzuna UK Job Market Report, reported by Staffing Industry Analysts, the number of UK vacancies stood at 791,490 in July 2026, down 9.6% year-on-year. This represents a reversal of some of the gradual improvement seen earlier in the year and confirms what many recruiters are already experiencing: there are fewer vacancies to compete for and clients remain cautious about hiring. However, the headline figure doesn't tell the whole story, there are still areas of growth Several important sectors continue to expand: Teaching vacancies increased 11.9% year-on-year Trade & Construction increased 8.3% Manufacturing increased 2.2% Travel vacancies increased 348% Meanwhile, average advertised salaries remain 3.01% higher than a year ago at £43,675. IT continues to command the highest average salaries at £67,771, up 16.8% annually, while salary growth was also strong in Sales (+11.3%), HR & Recruitment (+9.8%) and Consultancy (+9.5%). So while overall hiring demand has reduced, there are still sectors, skills and individual employers where significant recruitment opportunities exist. A smaller market makes every opportunity more valuable for independent recruitment businesses, perhaps the most important lesson isn't simply that there are fewer jobs. It's that every job, candidate and client relationship has become more valuable. When vacancies were plentiful, recruiters could afford to walk away from a role outside their specialism, geography or candidate network. In today's market, that is potentially lost revenue. Similarly, recruiters may already have excellent candidates sitting within their databases for whom they don't currently have a suitable vacancy, that creates a strong argument for collaboration. The TEAM Advantage: TEAM was built around the principle that independent recruitment businesses can achieve more by working together while retaining their independence. Through TEAM Xchange, members can share vacancies and candidates with other trusted recruitment businesses. If one member has the vacancy and another has the right candidate, they can make the placement together and share the fee. Last year, TEAM members shared £10.4 million in recruitment fees through TEAM Xchange. In a market where vacancies are down 9.6%, the ability to access opportunities beyond your own individual client base becomes increasingly important. Instead of saying: "We can't fill that." or: "We don't recruit in that sector." a TEAM member has the opportunity to ask: "Could another TEAM member help us make this placement?" Likewise, a strong candidate who cannot currently be placed with your own clients may be exactly what another TEAM member needs. Smaller recruiters can remain agile, t here is another reason for optimism. Challenging markets often reward businesses that can move quickly. Independent recruiters typically have fewer layers of management, closer client relationships and the ability to specialise deeply in particular markets. Combine that agility with access to a wider recruitment community and suddenly a small recruitment business can have considerably greater reach than its headcount might suggest. TEAM members can draw upon fellow specialists across multiple sectors, regions and disciplines rather than trying to build every capability internally. That means remaining independent without having to operate alone. Focus on what you can control and n obody can control the overall number of UK vacancies. Recruitment business owners can, however, control how effectively they exploit the opportunities that remain. That means: Specialising – Know where your expertise genuinely adds value. Collaborating – Don't automatically turn away vacancies or candidates you can't service yourself. Working your candidate database – Great candidates already known to you are valuable assets. Expanding client conversations – Understand where clients are still hiring and where skills remain difficult to find. Using your network – Access knowledge, candidates, jobs and expertise beyond your own business. Protecting margins – In a more competitive market, quality and specialist expertise matter more than competing purely on price. Tough market. Different opportunity. The July figures show that UK recruitment remains challenging. Graduate recruitment is particularly difficult, with vacancies falling 45.6% year-on-year to a record low of 8,383, while several major sectors continue to experience significant reductions in hiring. But there are still almost 800,000 advertised vacancies across the UK, salaries continue to rise annually and several sectors are growing. For independent recruiters, the objective isn't to wait for the market to return to the conditions of a few years ago, it's to adapt to the market we have today. At TEAM, we believe collaboration is one of the ways independent recruiters can do exactly that: sharing opportunities, accessing specialist expertise and helping each other make placements that might otherwise have been lost. In a market with fewer jobs, making more of every opportunity matters more than ever.
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By Simon Bliss • July 30, 2026
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By Partners& • June 9, 2026
At a time when recruitment businesses are faced with myriad challenges, the fact that Partners& has joined the TEAM Network is welcome news. Partners& is an award winning insurance advisory business committed to collaborating with clients to help them protect their business and build lasting resilience.